VIP Client Services Manger - Edinburgh

The successful candidate will be a key member of the client services team based within our Head office in Edinburgh. The fundamental role will be driving property transactions to successful completion across Scotland and England together with providing an excellent service to both internal and external clients. Responsibilities will include administrative duties and working towards tight deadlines.

Reporting to: Director of Client Services

To apply, send a CV and cover letter to


  • Carefully analyse each case load and prioritise the workload according to deadlines.
  • Possess strong analytical skills
  • Ability to work under pressure and willingness to meet daily deadlines.
  • Ability to analyse and understand clients needs.
  • Able to work independently and in collaboration with multiple teams
  • Excellent negotiator with awareness of the company’s overall goal.
  • Ability to liaise effectively with solicitors and banks
  • Excellent organisation skills
  • Maintaining the highest client care standards


  • Self-Motivation is essential
  • Attention to detail is paramount
  • Ability to see the ‘bigger picture’
  • Out of the box thinking
  • Strive to exceed targets

Play on the Team

  • We care about our clients and take service very seriously and we expect all our suppliers to do the same.
  • You are expected to fully participate in the investment department and wider Grant Property Team and be flexible in your approach to team playing. Ideas and innovations which will develop the service levels, efficiency and profitability of the business are actively encouraged.
  • Attend (either in person or virtually) and fully participate in morning and weekly meetings and quarterly all-staff days.


  • A high degree of confidentiality and professionalism is expected and required at all times.
  • Attention to detail is vitally important, providing an assured, reliable service to all clients.
  • Prompt, informative responses are required at all times.
  • Motivated, proactive, hard-working and well organised. A proven track record of working as a team player supporting other members.
  • Honesty and Integrity at all times is an absolute necessity


In return you will receive:

  • A competitive salary with bonus opportunities
  • 22 days holiday rising to 25 days after 5 years service. 8 Statutory days, 4 of which can be taken outside of the bank holidays. (The office only closes on 25 & 26th December and 1st & 2nd January)
  • Flexible Working hours.
  • BUPA after year one.
  • The support of an established long serving talented team.
  • You will be a part of this exciting, constantly evolving award winning business.


To apply, please email your CV and cover letter to

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